Home FAQ

Why should I shop with OneFantasticShop.com?

The advantage here is a personalised follow-up. Also, you support companies from all over the world and you contribuate to their expansion.
 

How do you select your products?

Our products are focused on technology .We choose not to sell simple "gadgets" . In fact , we would like our products to have a real meaning in your life and make it better.
 

How do you set your prices ?

Our prices are the same as our supplier .We will refund you if you find a better price on the parter's website.
 

How do I creat a customer account ? Can I have several shipping addresses on my account?

In the tab of the homepage ,click on "my account",then on "connection" and follow the steps . No personal data will be used without your consent . About the deliveries the deliveries , add as many addresses as you want ... no limits !
 

What are your kinds of payement?

You can use three different payments :Paypal,credit card (Master Card or Visa), and Hipay . All payments are done via Paypal to guarantee an optimal transaction security ,but you don't absolutely need a Paypal account to finish your order.
 

How does the delivery work ? What should I do in case of delay ?

After the registration of your order , the average delivery time is about 3 to 5 working days in Europe and around 10 days for international orders if there is a delay , contact us and we will answer you as fast as possible . Then , we will be able to tell you where your order is.
 

What if I want to cancel my purchase ?

According to current French legislation, you have 14 days from the time you received your product.
 

I received the product but the packaging is damaged so , I'm scared that the products are damaged too . What shoul I do?

You absolutely have to contact our team , and we will come back to you as soon as possible.
 

How does the product warranty work ?

The product warranty terms are identical to the conditions of our suppliers . In case of a problem ,don't hesitate to contact us . We will be happy to answer you .
 

Why should I subscribe to the newsletter?

After subscribing , you will be the first one to know and to discover our new products and parters that will be soon availabe on our site.The OFS team will warn you about some contests ,promotions and new advantages!
 

How do i contact you?

To contact us, you can click on "Contact us" or talk to us on the chat. But you can also find us on social networks :Facebook,Twitter,Instagram,LinkedIn